Internal Sales Coordinator

The primary function of the role is to ensure the seamless delivery and installation of machines and ancillary equipment from the initial customer order through to delivery and acceptance by the customer.

The fulfilment of the customer order shall include the purchasing of accessories and tooling, creation of works orders, allocation of internal resources, and coordination of all logistical arrangements internally and externally to ensure an on time, in full, machine package delivery.

Customer liaison throughout the process from order receipt to installation will be achieved offering the highest level of customer experience and care.

Main duties and role responsibilities:

Creating Sales Order Confirmations for each customer order.
Creating Purchase Orders for machine accessories on Sage and communicating these to Suppliers.
Check supplier order confirmation against Purchase Orders.
Chasing suppliers for delivery information and coordinating the supply of machine and accessories to

fulfil each customer order.
Raising of works orders covering each machine package to communicate the order requirement

internally.
Arranging delivery and installation of equipment at customers facilities, coordinating third party and

internal resources.
Liaising with customers on delivery arrangements and providing pre-delivery information.
Updating the company CRM System and Orderbook.
Ensuring all stock records for accessories are accurate and up to date undertaking regular stock

reviews.
Any other duties that may be required of you from time to time.

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At a Glance

Location:
United Kingdom

Salary:
£ TBC

Working Week:
Monday – Friday

Duration:
Full-time - permanent

Skills Required

Extremely high standard of customer service and care.
High level of organisational skills and aptitude to customer care keeping customers informed at all
times.
High level of numeracy.
Ability and desire to build and preserve relationships with Customers, Suppliers & Colleagues.
Excellent communication skills, written and verbal.
High attention to detail and ability to prioritise.
Pro-active can-do attitude.
IT literate and diligent record-keeping.

Desirable experience:

Import / Export processes.
Logistics.

Benefits

Competitive Salary
Company Pension Scheme
Private Healthcare/Life Cover
26 days holiday per annum

Apply to this job by filling the form below.

UK Headquarters

Engineering Technology Group,
Wellesbourne Distribution Park, Unit 16
Loxley Road, Wellesbourne, Warwickshire, CV35 9JY

+44 (0)1926 818 418