CNC Machine Servicing & Maintenance


Our Support Agreements allow customers to subscribe to a number of hours per year, allowing you to spread your service liability and achieve reduced costs.

Our Support Agreements have 4 levels ranging from Bronze (50 hours per year) to Platinum (300+ hours per year) and give customers significant savings on hourly rates over those without any level of support.

  • Support Agreements can be used for servicing, breakdowns, applications, technical and training support.
  • Invoiced monthly and payment spread annually by Direct Debit
  • One off payment option.
  • Silver, Gold and Platinum support packages incur hourly travel costs (maximum 4 hours).
  • Gold and Platinum support package receive 15% discount on spares.
  • Extra top-up hours available.
  • Banked hours can be used to support equipment not supplied by ETG*
  • Technical and application support includes audits, reports and project plans.

*At ETG’s Operations Manager discretion