Field Service Engineer

Main duties and role responsibilities:

The ideal candidate will be responsible for;

  • Trouble shooting and attending electrical and mechanical breakdowns
  • Advising the help desk on any breakdown issues
  • Able to communicate and liaise with the business in the support of all of its products.
  • Must be available to attend site throughout the country at short notice providing solutions for our customers and the business
  • Must be able to understand and demonstrate the functionality of CNC equipment
Scroll

At a Glance

Location:
United Kingdom

Salary:
£ TBC

Working Week:
Monday – Friday

Duration:
Full-time - permanent

Responsibilities Include

To understand and demonstrate knowledge of engineering activities including;

  • Preventative maintenance
  • Installation and commissioning of capital equipment (Preferably CNC machines)
  • Breakdown electrical
  • Breakdown mechanical
  • Training
  • Service work
  • Understanding mechanical drawings
  • Understanding electrical drawings
  • Problem solve and troubleshoot in the event of difficulties arriving from an intervention
  • PLC and CNC knowledge

Skills Required

  • Ability to prioritise own workload and work on own initiative.
  • High level of organisational skills and aptitude to customer care keeping customers informed at all times.
  • Ability to communicate clearly and concisely in both verbal and written mediums.
  • To demonstrate respect for others and to be diplomatic when dealing with both internal & external customers.
  • Ability to adapt your communication style to different situations/audiences.
  • To actively listen to people, focusing on what is being said to establish needs.
  • Ability to address concerns and overcome objection.
  • Ability to problem solve.
  • Minimum 5 years’ relevant experience as Service Engineering
  • Strong CNC machining background
  • PLC knowledge
  • Fanuc, Siemens and Heidenhain CNC knowledge
  • Good engineering background in installation, breakdown and electrical
  • Can interrogate electrical and mechanical breakdowns and advise on the necessary remedial action

Apply to this job by filling the form below.

We'll store the information entered here for up to 30 days for administrative purposes only. View our privacy policy.

UK Headquarters
Engineering Technology Group,
Wellesbourne Distribution Park, Unit 16
Loxley Road, Wellesbourne, Warwickshire, CV35 9JY
+44 (0)1926 818 418
Ireland Headquarters
ETG Ireland, Unit 17, Newbridge Industrial Estate, Athgarvan Road, Kilbelin, Newbridge, Co. Kildare, Ireland
+353 (0)45 435 457