ETG’s operations division is based in a new 17,500 sq. ft. facility located in Wellesbourne. ETG has extensive and proven expertise in turnkey CNC engineering and automation, offering industry experience and capability from one source.
These include the engineering and management skills such as programming, logistics, systems integration and project management necessary to analyse, design and install a solution, to create the most appropriate response.
Here at Wellesbourne, the operations department take total care of machine preparation prior to customer delivery. This dedicated team are ready for any challenge, be it a “directly from stock” simple machine order to complex bespoke turnkey solutions encompassing design and manufacture, engineering of process through to final acceptance.
Service & Aftercare
Once a machine is installed it is essential that it runs efficiently and effectively. Part of the underlying ETG philosophy is lifetime support and its dedicated service team – comprising some 20 factory trained engineers, covering the United Kingdom.
Also based in Wellesbourne are the machine spares operations. Across the brands it represents, ETG holds extensive inventories of spares and works closely with its associates to ensure availability of parts.
Machine tools from ETG’s associates arrive from many points around the world. In Wellesbourne there is a dedicated unloading and handling operation and once a machine has been PDI’d and is ready for despatch, the engineering teams then deliver to site and assist with installation and set-up.
ETG has assembled a team who are dedicated to machine PDI work. In effect, a newly installed machine is delivered as near to ‘plug and go’ as possible. undertaking PDI’s and pre-delivery engineering work reduces lead times and simplifies installations.