CNC Support Cradle-to-Grave Packages

Optimising Machine Tool
Performance for A Lifetime

Whether you purchase a single machine tool, an automated work cell or a complete manufacturing system, the Technical Services Division (TSD) can help you achieve maximum performance and ROI throughout the life of the equipment.

TSD is staffed with experienced engineers who partner with you to optimize machine tool performance for any industry by providing these contract services:

Technical Services Division

Process Development

Do you need help in determining the most efficient, productive and profitable way to make a part? TSD can analyse your process, create a plan complete with engineering drawings, provide programming, mount workholding, assemble tooling, perform gauge R&R and first article runs.

Production Assistance:

TSD can implement your process through operator training, prototype runs and pilot runs.

Continuous Improvement

Is your existing process as good as it can be? TSD can analyse the process, conduct tool life studies, recommend improvements, and provide programming assistance to augment and support CAM from G code to macro programming through CAM programming on multiple platforms including Delcam, OpenMind and Mastercam.


As your manufacturing requirements change TSD can apply ROI analysis to help you determine whether it’s best for you to refurbish or repurpose your existing machines or upgrade your capabilities with newer machine tools.

Turnkey Installations:

TSD will design and install all aspects of a manufacturing cell or complete production line that meets your unique requirements. Calling upon the services of ETG Automation, we can integrate industrial robots to further streamline your operation. We’ll install and test the system, and train your operators, so all you have to do is enjoy the results.

Collaborative Engineering:

In many environments such as aviation, aerospace and medical parts machining, TSD works closely with your internal engineering and production staffs to understand your needs and, together, refine your process.

Applications Software Support:

For machine tools equipped with Nakamura’s Windows-based Fanuc controls, TSD can create custom software solutions using the Applications Program Interface (API). These user-friendly programs enable machine operators to click on an icon or photo, scan a barcode or enter a small amount of information to make setups, changeovers or other functions quicker and easier. If these solutions require additional hardware or interfaces, TSD can provide and install these as well.